Airport Hostess Training
This practical course equips you with essential Airport Hostess skills: proficient check-in and boarding, baggage management, support for passengers with reduced mobility, safety protocols, passenger rights awareness, and effective de-escalation techniques. Develop professional communication and team coordination to ensure secure, efficient, and positive travel experiences for all passengers.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain confidence in core passenger service skills including check-in, gate operations, document verification, and baggage handling. Master coordination with airport teams, data protection, assistance for passengers with reduced mobility, delay management, passenger rights, and clear communication for professional issue resolution.
Elevify advantages
Develop skills
- Airport service operations: manage check-in, gates, and passenger flow confidently.
- Safety, security, and data protection: implement procedures, report incidents, and follow privacy rules swiftly.
- PRM and special needs support: provide safe, respectful assistance consistently.
- Irregular operations management: inform on rights, rebook flights, and distribute vouchers under pressure.
- Passenger communication: calm tensions, convey clear messages, and accommodate diverse cultures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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