Airport Agent Training
Gain essential skills as an airport agent for high-traffic routes like JFK–LAX, covering check-in, gate management, baggage rules, special passenger assistance, security protocols, and resolving issues like delays or overbookings confidently while ensuring safety, compliance, and airline reputation are maintained throughout operations.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills for check-in processes, document checks, baggage handling, gate operations, and managing disruptions on key routes like JFK to LAX. You'll master TSA and DOT standards, handle delays and overbookings, assist passengers with special needs, resolve disputes effectively, and make precise announcements to uphold safety, regulatory compliance, and your airline's standing.
Elevify advantages
Develop skills
- Master special assistance for passengers requiring mobility aids, wheelchairs, and specific service requests with full confidence.
- Excel in travel document verification, applying TSA regulations accurately and logging any refusals properly.
- Achieve top performance in gate operations, managing passenger lists, announcements, and efficient boarding procedures.
- Handle irregular operations such as delays, overbookings, and gate changes calmly while staying fully compliant.
- Resolve baggage issues and fees swiftly, safeguarding luggage and diffusing disputes effectively.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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