Funeral Services Course
This course equips you with essential skills for managing funeral services professionally, from initial family contact to aftercare, ensuring compassionate and compliant support in New Zealand.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Funeral Services Course provides practical, step-by-step skills to support families from the initial call through to aftercare. You'll learn compassionate communication, structured arrangements, service design, logistics, and legal compliance in New Zealand. Gain ready-to-use checklists, scripts, templates, and protocols to manage conflicts, last-minute changes, documentation, and follow-up with confidence and professionalism.
Elevify advantages
Develop skills
- Funeral service planning: design timelines, roles, and logistics with confidence.
- Family communication: handle first calls, de-escalate conflict, and guide decisions.
- Legal compliance: manage NZ permits, records, and cremation/burial documents.
- Ceremony customization: adapt services for religious, secular, and blended traditions.
- Aftercare support: coordinate invoices, benefits help, grief resources, and follow-up.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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