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Stress & Relaxation Techniques for Call Center Agents Course

Stress & Relaxation Techniques for Call Center Agents Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This practical course equips call centre agents to identify stress triggers, avoid burnout, and maintain composure amid ongoing performance demands. Master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, create achievable daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and nutrition. Develop effective methods for establishing boundaries, accessing support, and articulating workload issues clearly.

Elevify advantages

Develop skills

  • Design daily stress management plans with practical routines suited to each shift.
  • Employ in-call self-control techniques like quick breathing, posture shifts, and mindfulness.
  • Detect burnout early by identifying warning signs and intervening proactively.
  • Communicate boundaries effectively and seek appropriate support for workloads.
  • Build resilience through better sleep, exercise, and recovery practices for ongoing endurance.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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