Free course
US$0.00
Premium course
US$30.90
Customer Relations Course
Elevate your call centre career with our Customer Relations Course, designed to enhance your skills in technology, communication, and problem-solving. Master CRM tools, leverage AI, and implement new technologies to boost efficiency. Develop actionable plans, set clear objectives, and monitor progress. Enhance product knowledge and stay updated with changes. Improve customer satisfaction by understanding key metrics and effective communication techniques. Prioritise time management and handle calls with speed and quality.
- Master CRM Tools: Enhance efficiency with advanced customer relationship management.
- AI Integration: Leverage AI to streamline and improve customer interactions.
- Effective Communication: Develop verbal and non-verbal skills for clear dialogue.
- Problem Solving: Implement creative solutions to resolve customer issues swiftly.
- Time Management: Balance speed and quality for optimal call centre performance.

4 to 360 hours flexible workload
certificate recognised by the NZQA
What will I learn?
Elevate your call centre career with our Customer Relations Course, designed to enhance your skills in technology, communication, and problem-solving. Master CRM tools, leverage AI, and implement new technologies to boost efficiency. Develop actionable plans, set clear objectives, and monitor progress. Enhance product knowledge and stay updated with changes. Improve customer satisfaction by understanding key metrics and effective communication techniques. Prioritise time management and handle calls with speed and quality.
Elevify advantages
Develop skills
- Master CRM Tools: Enhance efficiency with advanced customer relationship management.
- AI Integration: Leverage AI to streamline and improve customer interactions.
- Effective Communication: Develop verbal and non-verbal skills for clear dialogue.
- Problem Solving: Implement creative solutions to resolve customer issues swiftly.
- Time Management: Balance speed and quality for optimal call centre performance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses come with a certificate?
Are the courses free?
What is the duration of the courses?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course