Remote Monitoring Operator Course
This course equips security operators with vital skills in alarm verification via CCTV, risk prioritisation, and rapid incident handling. Reduce false alarms, enhance response times, and liaise effectively with emergency services and clients in remote monitoring settings, ensuring compliance and confidence under pressure.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain hands-on expertise in verifying alarms using audio, video, and logs, identifying false alarms swiftly, and troubleshooting comms issues. Master risk assessment for prioritising incidents, escalation protocols, effective call handling, and precise reporting, all while leveraging monitoring and CCTV systems for efficient, regulation-compliant responses in control rooms.
Elevify advantages
Develop skills
- Alarm diagnostics: swiftly verify, analyse, and address alarm activations.
- Risk-based triage: prioritise multiple alerts with established guidelines.
- CCTV verification: confirm genuine threats using video to minimise false call-outs.
- Emergency escalation: liaise with police, fire, or ambulance using accurate reports.
- Incident reporting: create compliant logs and concise client summaries.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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