Prevention Agent Course
The Loss Prevention Agent Training equips security personnel with skills to reduce retail theft through effective CCTV and patrol use, adherence to legal and ethical standards, conflict de-escalation, and collaboration with store teams to protect assets while upholding customer rights. It covers risk assessment, evidence handling, and professional customer interactions for safer retail environments.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course provides practical training for managing shoplifting risks, customer dealings, and store incidents confidently. Participants learn legal boundaries, force guidelines, de-escalation techniques, CCTV operations, patrol strategies, and evidence management. It fosters teamwork with retail staff, enhances awareness, and teaches tactics to minimise losses and safeguard people and property.
Elevify advantages
Develop skills
- Legal compliance for security: apply rules on searches, detentions, and force swiftly.
- Retail theft prevention methods: reduce losses using EAS, store layouts, and hidden deterrents.
- CCTV and patrol coordination: design routes, identify blind spots, and preserve video evidence.
- Customer service professionalism: manage complaints, calm situations, and respect dignity.
- Store risk evaluation: assess behaviours, prioritise threats, and intervene proactively.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses come with a certificate?
Are the courses free?
What is the duration of the courses?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course