Territorial Public Service Course
Gain expertise in local government public services. Understand how communes, departments, regions, and joint authorities share powers, funding, and services, and confidently manage citizen requests to enhance your public management effectiveness.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Local Government Public Service Course offers a practical overview of regional administration and citizen services. Explore the structure, funding, coordination, and power-sharing among communes, departments, regions, and joint authorities. Build essential front-line skills to assist users, process requests, access key online portals, and apply ethical, confidentiality, and legal standards effectively.
Elevify advantages
Develop skills
- Identify local government levels: quickly pinpoint the right authority for each request.
- Manage front-desk interactions: efficiently direct citizen requests to the appropriate agency.
- Navigate official portals: use service-public.fr and local sites for accurate information.
- Clarify responsibilities: provide simple explanations of who handles what services.
- Understand communes, departments, regions, and joint bodies to aid public service delivery.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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