Deputy Mayor Course
This course equips aspiring deputy mayors with essential skills to lead urban governance effectively, focusing on stakeholder coordination, data utilization, public engagement, transit management, and customer service optimization.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Deputy Mayor Course provides practical tools to manage a modern city office, from grasping council structures and key stakeholders to handling urban transport and customer service systems. Learn to develop 12-month improvement programmes, utilise KPIs and dashboards, lead community involvement in governance, enhance citizen communication, and deliver quicker, more dependable neighbourhood services with limited resources.
Elevify advantages
Develop skills
- Urban systems leadership: coordinate city departments and key stakeholders swiftly.
- Data-driven governance: develop KPIs, dashboards, and transparent public reports.
- Public engagement design: facilitate participatory processes that build trust promptly.
- Transit operations management: optimise routes, fleets, and on-time performance.
- Customer service delivery: design rapid-response workflows and digital channels.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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