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Veterinary Secretary Training

Veterinary Secretary Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Enhance front-desk expertise through targeted training in appointment types, efficient scheduling, and time management to minimise wait times and prevent overload. Master booking protocols, conflict resolution, room and staff coordination, precise documentation, SOAP note integration, and record management. Become proficient in clinic software, key performance indicators, and assured phone and email interactions, ensuring seamless client experiences from arrival to departure.

Elevify advantages

Develop skills

  • Smart appointment scheduling to avoid double-booking and overload.
  • Veterinary reception skills for handling calls, triage, and check-ins.
  • Accurate recordkeeping with SOAP notes, billing, and follow-ups.
  • Proficiency in practice software for scheduling, invoicing, and data.
  • Evidence-based scheduling using KPIs to optimise wait times.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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