Medical Regulation Assistant Training
Gain essential skills as a Medical Regulation Assistant to handle emergency calls confidently. Master triage using ABC/CAB protocols, structured questioning for fast data collection, accurate dispatch documentation with SBAR handovers, smart resource allocation to BLS, ALS, or specialist hospitals, and calm communication under pressure. This training boosts patient safety, speeds up care decisions, improves team coordination, and reduces risks in high-stakes hospital environments.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips Medical Regulation Assistants with practical skills to manage emergency calls effectively. You'll learn structured questioning and triage using ABC/CAB rules, dispatch protocols for resource allocation to BLS, ALS, or hospitals, accurate documentation with SBAR, team coordination under stress, and clear communication for better patient outcomes.
Elevify advantages
Develop skills
- Emergency call triage using ABC/CAB rules for rapid priorities.
- Structured questioning with scripts to gather key data quickly.
- Dispatch documentation with concise, compliant notes and SBAR handovers.
- Resource allocation matching needs to BLS, ALS, and specialist hospitals.
- High-stress communication staying calm and supporting callers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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