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Patient Communication Skills Course

Patient Communication Skills Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course equips you to manage tough patient talks with poise and clarity. Master straightforward language, empathetic replies, de-escalation tactics, and SPIKES for delivering difficult news. Hone skills in realistic scenarios, family conferences, follow-up strategies, and personal wellbeing routines to curb exhaustion and improve team dynamics.

Elevify advantages

Develop skills

  • Master tough conversations using SPIKES protocol, tone control, and body language.
  • Explain medical diagnoses in simple terms with teach-back methods and no jargon.
  • Quickly de-escalate patient emotions like anger or fear using empathy techniques.
  • Facilitate family meetings to align goals, discuss DNR orders, and record decisions.
  • Safeguard your wellbeing and team through debriefs, spotting burnout, and support.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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