Interpersonal Skills for Healthcare Professionals Course
Elevate your patient interaction skills with actionable techniques for empathetic listening, conflict de-escalation, and precise communication with patients and colleagues. Foster greater empathy, alleviate workplace stress, and enhance team collaboration in this targeted course designed for healthcare workers seeking to refine their interpersonal abilities in busy clinical settings.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Enhance your interpersonal skills through a concise, hands-on course emphasising clear and empathetic communication in healthcare environments. Master active listening, nonverbal signals, and proven frameworks for teamwork, conflict management, and shift handovers. Rehearse lifelike scenarios, de-escalation techniques for upset patients, rapid response strategies, and craft a tailored action plan backed by succinct, research-supported materials.
Elevify advantages
Develop skills
- Empathetic listening: implement active listening and affirmation techniques during patient interactions.
- Nonverbal rapport: leverage body language, gaze, and personal space to foster instant trust.
- Difficult patient de-escalation: deploy short scripts to soothe anger, fear, or distress effectively.
- Team communication frameworks: apply SBAR, I-PASS, and I-statements for seamless information transfer.
- Personal action plans: create 3–5 everyday practices to heighten empathy and manage stress.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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