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Traveler Services and Customer Care Course

Traveler Services and Customer Care Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Traveller Services and Customer Care Course delivers hands-on skills for managing disruptions, special requests, and emergencies confidently. You will learn to investigate viable solutions, resolve airline and hotel challenges, negotiate effectively, and maintain precise records. Enhance communication abilities, leverage practical templates, and provide swift, dependable assistance to ensure seamless travel experiences for all passengers.

Elevify advantages

Develop skills

  • Airline disruption handling: rebook quickly, reduce costs, safeguard traveller rights.
  • Hotel issue resolution: resolve overbookings, arrange alternatives, rebuild guest confidence.
  • Special request management: record requirements, verify with hotels, prepare reliable backups.
  • Incident triage skills: evaluate urgency, assess risks, respond to time-critical situations.
  • Professional customer communication: use empathetic scripts, send clear emails, apply ready templates.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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