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Professional Hotel and Catering Training

Professional Hotel and Catering Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course provides hands-on training for hotel and catering professionals, focusing on efficient shift management, upholding 4-star service standards, and ensuring guest satisfaction. You will learn to use checklists, standard operating procedures (SOPs), and key performance indicators (KPIs), along with protocols for welcoming guests, handling complaints, coordinating with kitchen and events teams, and maintaining hygiene, safety, and quality controls to deliver organised, compliant service even in busy periods.

Elevify advantages

Develop skills

  • Shift planning expertise: create efficient schedules for hotel and restaurant peaks.
  • 4-star service standards: implement SOPs, KPIs, and benchmarks effectively.
  • Guest interaction skills: greet, assist, and reassure guests using professional protocols.
  • Complaint management: apply structured methods to resolve issues and safeguard reputation.
  • Hygiene and safety protocols: conduct essential checks to ensure compliance and readiness.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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