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Hotel Front Desk Receptionist Training Course

Hotel Front Desk Receptionist Training Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course equips you with practical skills for managing guest arrivals, check-ins, check-outs, and room preparation confidently. Master professional communication, key English-Spanish phrases for service, resolving billing issues, handling noise and delays, basics of PMS and POS systems, documentation protocols, and stress management to uphold reputation and ensure top-quality service each shift.

Elevify advantages

Develop skills

  • Guest communication mastery: handle check-in, complaints, and reviews with ease.
  • Billing dispute resolution: audit folios, explain charges, and prevent double bills.
  • Incident handling skills: manage noise, delays, and room issues with calm authority.
  • PMS and POS proficiency: run check-ins, vouchers, refunds, and reversals fast.
  • Peak-shift performance: triage guests, multitask, and stay resilient under stress.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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