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Hotel and Catering Training

Hotel and Catering Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Hotel and Catering Training provides practical tools to quickly enhance service quality. You will learn to map guest journeys, interpret key KPIs like RevPAR and ADR, identify complaint root causes, create clear SOPs and checklists, establish SMART standards, and manage shifts effectively. Through real-world methods, feedback systems, and improvement strategies, gain confidence to increase guest satisfaction, operational efficiency, and revenue in hospitality settings.

Elevify advantages

Develop skills

  • Guest journey mapping: optimise every hotel touchpoint from arrival to checkout.
  • Hotel KPI reading: interpret RevPAR, ADR and feedback to boost performance fast.
  • Shift and staffing control: plan rosters, brief teams and manage peak hotel demand.
  • Service standards design: build clear SOPs, checklists and SMART goals that work.
  • Training plan creation: design quick, targeted hotel and F&B training that sticks.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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