Car Rental Training
This course equips you to excel in airport car rental operations within travel and tourism. You'll learn fleet management, demand forecasting, cleaning processes, risk control, and resolving customer issues to maximise profits, safeguard reputation, and ensure seamless service delivery.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain hands-on skills for efficient, revenue-boosting car rental ops at busy airports. Master fleet tracking, cleaning schedules, demand prediction, yield strategies, overbooking, risk mitigation, KPIs, and customer de-escalation with ready scripts and recovery plans.
Elevify advantages
Develop skills
- Airport fleet management: track, clean, and turnaround vehicles swiftly during peak times.
- Demand forecasting: anticipate last-minute bookings and optimise car allocation for maximum profit.
- Yield protection: use overbooking, upgrades, and incentives to safeguard revenue.
- Risk management: address safety, service, and staffing challenges in high-pressure airport settings.
- Customer conflict resolution: de-escalate disputes and convert complaints into lasting loyalty.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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