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Head Waiter Training

Head Waiter Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This practical Head Waiter Training course develops leadership, crisis management, and guest recovery abilities. Participants learn to oversee dining room operations seamlessly, liaise with kitchen and bar teams, handle staff shortages, address complaints effectively, and sustain team morale. It provides practical scripts, checklists, and templates to enhance service efficiency, safeguard guest satisfaction, and ensure reliable high standards across every shift.

Elevify advantages

Develop skills

  • Crisis management: respond to equipment breakdowns and service disruptions promptly.
  • Team leadership: conduct briefings, mentor servers, and boost morale during intense periods.
  • Dining room oversight: allocate sections evenly, handle bookings, and maximise table turnover.
  • Kitchen and bar coordination: control order pacing, address delays, and prioritise guest satisfaction.
  • Guest recovery: address issues swiftly, offer compensations, and restore customer loyalty.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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