Head Waiter / Dining Room Manager Course
Become proficient as a Head Waiter or Dining Room Manager. Develop expertise in scripting guest journeys, managing allergies and incidents, coordinating teams, and using performance metrics to elevate service standards, increase table turnover, and improve guest satisfaction in bars and restaurants across busy shifts.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain hands-on skills to assess operations, improve seating arrangements, and enhance service flow from guest arrival to departure. Master scripting guest interactions, handling allergies and incidents, coordinating during busy periods, and effective real-time communication. Build strong leadership through defined roles, key performance indicators, and quick training sessions to ensure your team provides swift, safe, and reliable service every shift.
Elevify advantages
Develop skills
- Service assessment: review guest experiences, resolve delays, and increase table turnover.
- Guest interaction planning: create scripts for greetings, sales boosts, and goodbyes to lift revenue.
- Allergy and incident management: control hazards, record events, and safeguard the establishment.
- Team direction: instruct staff, allocate areas, and manage high-demand service seamlessly.
- Performance guidance: monitor key indicators, conduct practice runs, and rapidly enhance service levels.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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