Telephony Equipment Monitoring Course
Gain expertise in monitoring telephony gear for dependable voice networks. Cover switch structures, vital KPIs, alarms, and fault workflows to spot issues quicker, safeguard service levels, and ensure smooth carrier-grade telecom operations. This course builds hands-on skills for fast detection, safe fixes, and clear reporting.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical know-how in telephony monitoring, covering switch designs, core KPIs, and alarm patterns to quickly spot and fix voice problems. Master monitoring tools, systematic troubleshooting, secure fixes and escalations, plus crafting precise reports, tickets, and logs ready for vendors to maintain top-notch voice service reliability.
Elevify advantages
Develop skills
- Master telephony KPIs: monitor ASR, GoS, MOS, and congestion live.
- Rapid incident handling: assess, prioritise, and escalate efficiently.
- Switching fault-finding: analyse SS7/SIP traces and KPIs swiftly.
- Build monitoring displays: configure NMS/EMS for trunks, signals, and CPU.
- Produce trusted reports: craft tickets, timelines, and RCA for vendors.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow a range of topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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