Telecommunication Course
This course equips learners with essential skills to design, deploy, and maintain reliable telecommunications networks for small offices, focusing on VoIP, network optimization, security, and troubleshooting.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Telecommunications Course provides practical skills to design and optimise modern voice and data networks for a 20-user office. Learn VoIP call flows, SIP trunking, codecs, LAN and Wi-Fi design, VLAN segmentation, QoS, and monitoring with real tools. Strengthen reliability, security, and access technology choices so you can plan, deploy, and maintain stable, high-quality communication services with confidence.
Elevify advantages
Develop skills
- Design VoIP-ready LANs: segment voice/data, size switches, plan PoE quickly.
- Optimise QoS: classify traffic, set DSCP, and prioritise real-time voice.
- Select access links: compare fibre, xDSL, LTE/5G and hybrid options fast.
- Secure telecom networks: harden SIP, VLANs, Wi-Fi and endpoints with best practices.
- Monitor and troubleshoot: use ping, traceroute and Wireshark for RTP issues.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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