Network Outage Troubleshooting Course
Master practical network outage troubleshooting for FTTH and xDSL networks. Gain skills in NOC coordination, CPE and plant diagnostics, OTDR and copper testing, root cause analysis, and repair verification to restore telecom services swiftly and enhance field reliability in real-world scenarios.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course provides a streamlined workflow for quickly restoring network services with confidence. You'll learn to interpret NOC alarms, operate OTDRs, power meters, and copper testers, isolate faults in CPE and wiring, verify fibre and xDSL connections, manage repairs, record findings, and implement preventive strategies to reduce outage frequency and duration.
Elevify advantages
Develop skills
- Rapid outage triage: quickly assess incidents and coordinate with NOC teams.
- CPE and wiring diagnostics: pinpoint ONT, modem, and in-home cabling faults fast.
- FTTH/xDSL field testing: use OTDR, meters, and loop tests to locate plant issues.
- Root cause analysis: identify fiber, copper, power, and routing faults with evidence.
- End-to-end restoration: verify repairs, document RCA, and prevent repeat outages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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