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Air Headset Course

Air Headset Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Gain hands-on expertise in deploying, managing, and troubleshooting advanced headsets for demanding voice setups. Master pairing with DECT, Bluetooth, softphones, and IP phones, dive into codecs and QoS principles, minimise interference, and implement streamlined SOPs for swift fixes. Conclude with proven templates, documentation, and policies ensuring reliable, high-quality calls across large-scale operations.

Elevify advantages

Develop skills

  • Expert headset pairing: Perfect DECT and Bluetooth configurations for busy office environments.
  • VoIP codec optimisation: Select G.711, Opus, or G.729 to ensure crisp audio with minimal bandwidth use.
  • QoS and RF fine-tuning: Boost voice priority while cutting Wi-Fi, DECT, and Bluetooth disruptions.
  • Rapid audio troubleshooting: Resolve echo, one-way audio, or dropouts in just minutes.
  • Uniform deployment strategies: Roll out firmware, templates, and SOPs for sites with 150+ agents.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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