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office IT support course

office IT support course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Office IT Support Course equips you with practical tools to confidently tackle everyday office IT problems. Master step-by-step fixes for Word not launching, sluggish or frozen Outlook, and network printer glitches. Gain skills in secure remote access, effective user communication, precise ticket logging, and proactive maintenance to swiftly resolve issues and ensure smooth operations.

Elevify advantages

Develop skills

  • Microsoft Office troubleshooting: quickly resolve Word and Outlook problems in office environments.
  • Network printer support: confidently handle slow printing, blank pages, or print failures.
  • Remote helpdesk processes: triage, prioritise, and log support tickets professionally.
  • Secure remote assistance: apply remote tools safely alongside clear user communication.
  • Preventive IT maintenance: implement fast checks, backups, and procedures to reduce incidents.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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