office IT support course
Gain expertise in real-world office IT support by troubleshooting Word startup failures, optimising Outlook performance, fixing shared printer issues, and employing secure remote tools. Develop professional skills in creating troubleshooting checklists, maintaining clear documentation, and communicating effectively with users in contemporary IT settings.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Office IT Support Course equips you with practical tools to confidently tackle everyday office IT problems. Master step-by-step fixes for Word not launching, sluggish or frozen Outlook, and network printer glitches. Gain skills in secure remote access, effective user communication, precise ticket logging, and proactive maintenance to swiftly resolve issues and ensure smooth operations.
Elevify advantages
Develop skills
- Microsoft Office troubleshooting: quickly resolve Word and Outlook problems in office environments.
- Network printer support: confidently handle slow printing, blank pages, or print failures.
- Remote helpdesk processes: triage, prioritise, and log support tickets professionally.
- Secure remote assistance: apply remote tools safely alongside clear user communication.
- Preventive IT maintenance: implement fast checks, backups, and procedures to reduce incidents.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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