messaging training
Messaging Training equips technology professionals with the ability to write clear, confident emails and instant messages, translate technical details for non-technical leaders, communicate risks effectively, and leverage practical templates and checklists to facilitate faster, more informed decisions in the workplace. It focuses on summarising status, choosing appropriate channels and tones, and applying concise, inclusive wording to enhance communication across teams.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course teaches you to craft clear, confident emails and instant messages that elicit quick, precise responses. You'll learn to summarise updates, outline risks, and simplify complex information into straightforward language for stakeholders. Gain skills in maintaining a professional tone, handling conflicts, and using inclusive language, supported by practical templates, checklists, and tools for efficient updates, incident reports, and urgent requests.
Elevify advantages
Develop skills
- Write clear status emails by quickly summarising knowns, unknowns, and next steps.
- Translate complex technical details into plain language with executive-ready impact statements.
- Utilise professional email and instant message templates for incidents, access requests, and polite reminders.
- Select the appropriate communication channel and tone, such as formal emails versus quick, respectful instant messages.
- Employ concise, inclusive, and culturally sensitive wording in all technology-related messages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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