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IT troubleshooting training

IT troubleshooting training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Gain expertise in efficient IT troubleshooting through this practical course. Learners will diagnose email delivery failures, resolve mailbox and gateway faults, and implement core SPF, DKIM, DMARC protocols. Address sluggish laptops via Windows tools, enhance speed, and deploy secure fixes. Fix chat services, cloud applications, and network drives using systematic methods, effective reporting, and strategies to prevent repeat problems.

Elevify advantages

Develop skills

  • Diagnose email delivery: rapidly identify, assess, and correct undelivered emails.
  • Optimise Windows laptops: leverage native diagnostics to fix performance lags quickly.
  • Stabilise cloud apps: detect and repair disruptions in messaging and video calls.
  • Restore network drives: reinstate access, rights, and connections for shared files.
  • Master systematic troubleshooting: utilise structured steps for all IT issues.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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