IT Technician Course
This course equips aspiring IT technicians with essential hands-on skills for troubleshooting Windows systems, securing small networks, managing help desk operations, and providing efficient remote support to ensure reliable IT services.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The IT Technician Course provides practical skills to diagnose and fix Windows desktops, secure small office environments, and manage help desk tickets efficiently. Learn clear workflows for troubleshooting, preventive maintenance, backups, and documentation while improving network, file share, printer, and remote support handling so you can deliver fast, reliable support and reduce recurring issues.
Elevify advantages
Develop skills
- Windows troubleshooting: fix slow PCs, crashes, and errors with proven tools.
- Small office security: harden endpoints, patch systems, and block common attacks.
- Help desk workflows: design tickets, SLAs, and escalation paths that work fast.
- Network and printer repair: resolve IP, file share, Wi-Fi, and printing issues quickly.
- Remote support mastery: deliver secure RDP and PowerShell help in minutes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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