Social Support Training
Develop ethical social support skills for social work in New Zealand contexts. Master active listening, empathy, risk assessment, boundary management, burnout prevention, and referral planning to confidently guide individuals through crises and towards appropriate local resources.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course provides practical tools for delivering safe emotional support in tough situations. You'll master active listening, empathy, validation, boundary-setting, and burnout prevention. Gain skills in risk assessment, escalation, safety planning, coping strategies, and linking people to local services swiftly.
Elevify advantages
Develop skills
- Crisis listening skills: deliver quick, evidence-based emotional support.
- Safety screening: identify self-harm risks and apply escalation protocols.
- Motivational techniques: use empathy and basics to encourage change.
- Resource linking: create action plans and connect to local services.
- Resilience building: establish boundaries, debrief, and avoid burnout.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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