Social Service Assistant Training
Gain essential skills for social service assistants: client intake and triage, scheduling, records management, confidentiality, documentation, and effective communication. Support social workers and clients with precision and compassion in busy environments.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Social Service Assistant Training equips you with hands-on skills to juggle demanding schedules, arrange appointments, and maintain precise client records. Master straightforward intake and triage methods, documentation guidelines, and privacy protections. Develop solid phone, email, and written communication to assist clients effectively while keeping your team organised, compliant, and quick to respond.
Elevify advantages
Develop skills
- Client intake and triage: collect essential info, gauge priority, and direct cases promptly.
- Records management: sort, protect, and review client records to meet standards.
- Scheduling assistance: handle diaries, waiting lists, and alerts for social workers.
- Maintaining confidentiality: safeguard client details in conversations, documents, and databases.
- Professional communication: craft clear, caring messages in English and Spanish.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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