Social Mediator Training Course
Build practical conflict resolution skills through the Social Mediator Training Course. Master community mediation, de-escalation techniques, active listening, nonviolent communication, and creating enforceable neighbourhood agreements. Gain tools to analyse disputes, facilitate safe sessions, design fair outcomes, and monitor progress to enhance community cooperation and safety in social work settings.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical skills to analyse neighbourhood conflicts, facilitate inclusive mediation sessions, apply de-escalation via active listening and nonviolent communication, and create clear, enforceable agreements with monitoring and peer strategies for lasting community harmony.
Elevify advantages
Develop skills
- Community conflict analysis: quickly map actors, risks, and root causes.
- Mediation session facilitation: run structured, calm, results-focused meetings.
- De-escalation communication: use NVC and active listening to cool tense cases.
- Agreement design: craft clear, fair, enforceable neighbourhood commitments.
- Follow-up and monitoring: track compliance, outcomes, and resident satisfaction.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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