Administrative Assistance to Individuals Training
Develop essential administrative support abilities for social services: evaluate client requirements, describe benefits using simple terms, fill out forms, organise records, ensure data privacy, and confidently direct individuals through housing, food, health, and income assistance programmes.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to assist people navigating local welfare schemes, benefits, and health insurance. Master straightforward communication, trauma-aware approaches, and risk evaluation, all while safeguarding privacy and managing paperwork. Follow structured processes, use digital platforms, and apply referral methods to process applications smoothly and aid clients effectively.
Elevify advantages
Develop skills
- Navigate benefits systems swiftly to connect clients with local support options.
- Communicate entitlements plainly using everyday language, prepared scripts, and confirmation techniques.
- Rapidly evaluate client risks by identifying shortfalls in housing, finances, safety, and wellbeing.
- Safeguard client information through confidentiality protocols, consent procedures, and secure filing.
- Process applications effectively by assisting with online submissions, file uploads, and time limits.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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