Intercultural Mediation Course
This course equips participants with practical skills for mediating intercultural disputes, covering ethics, communication, stakeholder analysis, online management, and process design in various settings.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Intercultural Mediation Course provides practical tools to handle complex cross-cultural disputes with assurance. You'll learn essential ethics, impartiality, and cultural awareness, then put into practice flexible communication methods, stakeholder assessment, and power dynamics mapping. Using practical scripts, templates, and proven frameworks, you'll create, facilitate, and assess successful mediation in varied face-to-face, virtual, and mixed environments.
Elevify advantages
Develop skills
- Ethical intercultural mediation: balance cultural expectations, rights, and guidelines.
- Adaptive communication tools: reframe, calm tensions, and foster cross-cultural rapport.
- Stakeholder and power mapping: uncover underlying interests in diverse groups swiftly.
- Online conflict management: address friction, preserving face, and open critique.
- Mediation process design: organise, conduct, and review concise, impactful intercultural scenarios.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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