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Receptionist & Concierge Course

Receptionist & Concierge Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This practical Receptionist and Concierge Training develops key front-desk skills in communication, visitor registration, access control, safety protocols, and professionalism. Participants learn effective greeting techniques, de-escalation methods, multitasking approaches, time management strategies, package handling procedures, logging systems for digital and paper records, chain-of-custody processes, and responses to suspicious items to ensure security for people, property, and information daily.

Elevify advantages

Develop skills

  • Master front-desk communication: greet visitors warmly, de-escalate tensions, and direct them efficiently.
  • Control visitor access securely: check identifications, distribute badges, and adhere to protocols.
  • Handle packages with chain-of-custody: record, store, and distribute items safely and accurately.
  • Manage reception time effectively: prioritise tasks, multitask proficiently, and remain calm.
  • Respond to incidents capably: identify suspicious items, take safe actions, and log details thoroughly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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