Public Service Administrative Secretary Training
Gain essential skills as a public service administrative secretary. Master meeting preparation, minute-taking, calendar management, citizen communications, conflict de-escalation, and ethical support for officials and communities, ensuring confident service delivery in public roles.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This training equips you with practical skills to manage community consultations fully. You will handle agendas and calendars, create clear briefing materials, respond to citizen queries, draft professional emails, record precise minutes, monitor action items, liaise with local offices, and uphold ethical, confidential, inclusive practices in all public engagements.
Elevify advantages
Develop skills
- Public consultation support: coordinate stakeholders and ethical workflows.
- Meeting documentation: capture minutes, actions, and decisions with clarity.
- Agenda and calendar control: plan public events, travel, and key briefings.
- Citizen communication: write clear, respectful emails and de-escalation replies.
- Event logistics and accessibility: prepare venues, materials, and inclusive setups.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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