Mail Course
The Professional Mail Communication Course empowers secretariat professionals to excel in business correspondence. Participants learn to structure letters and emails clearly, use courteous yet assertive phrasing, produce precise meeting records, and apply impeccable formatting—ensuring every communication preserves key relationships and delivers swift, effective outcomes in a professional New Zealand workplace.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with skills to compose clear, structured business letters and emails that elicit prompt, accurate replies. You'll master straightforward English, impactful subject lines, logical flow, and appropriate formality levels for all recipients. Gain expertise in polite but assertive language for handling payments, complaints, and delays, along with crafting detailed meeting minutes and action points, while perfecting professional layouts, proofreading, and email protocols for dependable, refined exchanges.
Elevify advantages
Develop skills
- Professional email structure: craft clear, polished messages fast.
- Polite yet firm wording: handle payments, delays, and complaints smoothly.
- Meeting emails and minutes: write sharp summaries and action-focused notes.
- Clear, concise style: use plain English, strong subjects, and precise dates.
- Formatting and etiquette: proofread, secure data, and follow email best practices.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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