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Administrative Reception Agent Training

Administrative Reception Agent Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This practical course teaches confident front desk operations, including customer service scripts, professional phone handling, visitor and delivery procedures, task prioritisation, safety communication, emergency support, lobby maintenance, technology tools, privacy measures, and key performance indicators for consistent high-quality service.

Elevify advantages

Develop skills

  • Professional scripts for handling VIPs, callers, and walk-ins with calm authority.
  • Emergency response skills for guiding alarms, evacuations, and incident logs clearly.
  • Reception procedures to manage visitors, deliveries, and calls using secure workflows.
  • Tech-savvy use of booking tools, phone systems, and visitor software efficiently.
  • Lobby operations to maintain a spotless, compliant reception ready for peak traffic.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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