Administrative Reception Agent Training
Administrative Reception Agent Training equips you with essential front desk skills for confident performance. Master professional communication scripts, phone and visitor management, emergency response, technology tools, lobby upkeep, privacy protocols, and performance metrics. Ideal for secretariat and corporate settings, this course ensures reliable, high-quality service daily in fast-paced environments.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This practical course teaches confident front desk operations, including customer service scripts, professional phone handling, visitor and delivery procedures, task prioritisation, safety communication, emergency support, lobby maintenance, technology tools, privacy measures, and key performance indicators for consistent high-quality service.
Elevify advantages
Develop skills
- Professional scripts for handling VIPs, callers, and walk-ins with calm authority.
- Emergency response skills for guiding alarms, evacuations, and incident logs clearly.
- Reception procedures to manage visitors, deliveries, and calls using secure workflows.
- Tech-savvy use of booking tools, phone systems, and visitor software efficiently.
- Lobby operations to maintain a spotless, compliant reception ready for peak traffic.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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