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Administrative and Reception Employee Training

Administrative and Reception Employee Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Admin and Reception Staff Training equips you with practical skills to handle visitors, calls, and deliveries confidently. Master greeting protocols, call handling and de-escalation, visitor check-in, badge and parcel procedures, plus efficient record-keeping. Enhance opening routines, safeguard privacy, manage stress effectively, and use performance metrics for reliable, top-notch front desk service.

Elevify advantages

Develop skills

  • Front desk preparation: set up, organise, and ready a professional reception space.
  • Visitor and parcel handling: record, check, badge, and direct deliveries accurately.
  • Telephone skills and routing: handle queues, transfers, and scripts smoothly.
  • Face-to-face interactions: welcome, calm tensions, and secure privacy assuredly.
  • Reception stress management: remain composed, prioritise, and boost key metrics quickly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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