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Administrative and Reception Agent Training

Administrative and Reception Agent Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Administrative and Reception Agent Training is a short, practical course that builds confident front desk performance. Learn professional phone handling, clear message taking, and polite scripts for calls, email, and in-person visits. Develop strong customer service, conflict de-escalation, time management, and recordkeeping skills to deliver organised, reliable, and professional support every day.

Elevify advantages

Develop skills

  • Professional call handling: capture full messages and route calls flawlessly.
  • Front desk mastery: greet, triage, and prioritise visitors and calls fast.
  • Administrative organisation: keep logs, schedules, and follow-ups perfectly updated.
  • Polished communication: deliver clear, courteous phone and email responses.
  • Complaint resolution: de-escalate conflicts and document incidents efficiently.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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