Sales Assistant Training
This course equips aspiring sales assistants in fashion retail with essential skills to confidently engage customers, optimise product displays for entrances, jeans walls, shoes, and accessories, manage busy shifts, drive sales through upselling and cross-selling, and ensure smooth handovers while maintaining high standards of service and performance metrics.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain confidence on the shop floor through practical skills in greeting various shoppers, asking targeted questions about needs, and resolving conflicts calmly. Support hesitant or indecisive customers, optimise layouts for entrances, jeans walls, shoes, and accessories, handle peak times effectively, and track progress with simple KPIs and daily shift reviews to boost performance.
Elevify advantages
Develop skills
- Master retail merchandising: plan fixtures, group products, and rotate stock efficiently.
- Develop fashion customer insights: understand segments, footfall patterns, and store expectations.
- Excel in area setups: optimise entrances, jeans walls, shoes, and accessories to increase sales.
- Deliver high-impact sales support: greet warmly, uncover needs, upsell, and cross-sell naturally.
- Handle busy shifts proficiently: manage queues, handovers, KPIs, and uphold store standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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