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Customer Service in the Sales Process Course

Customer Service in the Sales Process Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This practical course teaches confident customer greetings, reading needs, guiding from fitting room to checkout, de-escalation phrases, refund communication, objection handling, closing techniques, product knowledge, garment care advice, and continuous improvement via follow-up and reflection.

Elevify advantages

Develop skills

  • De-escalation skills: Calm upset customers quickly using effective phrases.
  • Confident greetings: Build trust and rapport with strong first impressions.
  • Objection handling: Address concerns on price, fit, and quality to secure sales.
  • Needs-based styling: Recommend outfits matching customer preferences.
  • After-sales follow-up: Provide care advice, encourage returns, and promote loyalty.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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