Client Manager Training
This course equips you with essential skills for B2B SaaS client management. Learn to minimise churn, conduct impactful meetings, implement 90-day retention strategies, and craft 12-month growth plans. Perfect for sales professionals handling renewals, expansions, and key relationships. Gain confidence in protecting revenue and fostering profitable client partnerships.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain practical tools to safeguard renewals and drive growth in B2B SaaS accounts. Master identifying churn indicators, executing 90-day retention strategies, planning influential meetings, and coordinating cross-team efforts. Develop expertise in risk evaluation, opportunity identification, and long-term expansion planning to nurture enduring, high-value client ties.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and respond confidently.
- Design effective kickoff, QBR, and renewal meetings that drive results.
- Create 90-day retention plans to boost usage and secure renewals.
- Develop strategies for expansion, cross-sell, and upsell in key accounts.
- Assess risks and score account health to focus on high-value actions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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