Retail Assistant Course
This course equips you with vital retail assistant competencies including customer service, fitting room management, loss prevention strategies, visual merchandising, time management, and store safety measures. You'll acquire practical scripts and procedures to increase sales, minimise shrinkage, and ensure the sales floor operates efficiently and safely during all shifts.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Enhance your front-of-house skills through a concise, hands-on course targeting everyday shift challenges. Gain essential service guidelines, efficient communication phrases, fitting room oversight, fundamental loss prevention, and rapid visual merchandising techniques. Develop strong time management, daily micro-routines, and safety protocols to manage peak periods with assurance, aid your colleagues, and deliver seamless, effective service to all customers.
Elevify advantages
Develop skills
- Fitting room oversight: control customer flow, minimise losses, and safeguard stock efficiently.
- Core retail service: welcome customers, provide assistance, and finalise sales effectively amid high traffic.
- Customer interaction scripts: address concerns, promote add-ons, and settle disputes promptly.
- Visual merchandising tasks: neatly fold, face out products, and refresh displays swiftly to drive sales.
- Retail time management: prioritise duties, maintain order, and ensure floor safety at all times.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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