Mandatory Merchant Training
Mandatory Merchant Training equips retail alcohol sellers with essential knowledge on state requirements, precise ID verification, refusal protocols, de-escalation techniques, and meticulous recordkeeping. This ensures ongoing compliance, prevents fines, and safeguards staff and customers during every shift.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Mandatory Merchant Training provides straightforward, step-by-step instructions to fulfil state alcohol training mandates, dodge penalties, and secure your licence. Discover certification obligations, renewal frequencies, and validated provider checks. Hone ID scanning, refusal techniques, and intoxication management skills, craft robust SOPs, record achievements, monitor renewals, and keep abreast of legal shifts via audits, performance measures, and regulatory notifications.
Elevify advantages
Develop skills
- Master state alcohol laws to meet merchant training requirements swiftly.
- Conduct thorough ID checks to identify fakes, refuse sales, and record incidents promptly.
- Develop staff SOPs to train, certify, and onboard clerks prior to alcohol sales.
- Establish compliance systems to monitor certificates, renewals, and audit records.
- Manage challenging customers through de-escalation, service refusal, and legal safeguards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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