In-Store Sales Training
Enhance retail performance through hands-on in-store sales training. Master effective greetings, customer needs exploration, targeted product suggestions, complaint resolution, and techniques for closing, cross-selling, and merchandising to convert visitors into loyal, high-value patrons.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Elevate shop floor performance with a concise, actionable course covering assured customer greetings, effective probing questions, and adaptable sales dialogues. Gain skills to suggest products based on advantages, address concerns, and manage issues while preserving positive relations. Bolster techniques for finalising sales, additional selling, merchandise displays, and everyday store operations to ensure each customer interaction is seamless, supportive, and encourages repeat visits.
Elevify advantages
Develop skills
- Master in-store conversations: greet, ask smart questions, and guide customers smoothly.
- Recover quickly from complaints: soothe unhappy shoppers and maintain store loyalty.
- Close sales confidently: recognise buying cues and upsell or cross-sell effortlessly.
- Match products to needs: link customer requirements to styles, fabrics, and benefits fast.
- Apply basic visual merchandising: create attractive displays that turn browsers into buyers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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