Department Head Training
Gain essential skills for retail department heads: manage daily operations, coach teams in women’s apparel, enhance KPIs, recover from sales drops, and control risks using checklists, micro-learning, and a reliable 4-week recovery plan for sales and operations.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Department Head Training equips you with practical strategies to coach teams, manage efficient shifts, and rapidly improve performance. Master structured training methods, daily briefing practices, and motivation techniques to uphold high standards. Develop expertise in KPIs, sales analysis, 4-week recovery plans, risk management, and root cause analysis to ensure stable performance and lasting success.
Elevify advantages
Develop skills
- Retail coaching expertise: provide live feedback, role-plays, and micro-learning sessions.
- Daily leadership practices: conduct briefings, floor walks, and end-of-day reviews.
- KPI-focused decisions: analyse sales reports and metrics to improve results quickly.
- Sales recovery strategies: develop 4-week plans for stock, staffing, and service.
- Risk and contingency management: address staff shortages, complaints, and system issues.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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