After-Sales Technician Training
Gain practical after-sales technician expertise: quickly diagnose faults, carry out safe repairs, determine repair or return visit, handle parts and reports, and communicate effectively with customers to elevate service standards and efficiency. Minimum 50 characters.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
After-sales Technician Training provides a straightforward, hands-on method to manage washing machine E21 and drainage faults from initial contact to completion report. Master systematic diagnostics, secure on-site testing, and detailed repairs for pumps, hoses, sensors, and control boards. Boost first-visit resolution rates, schedule follow-ups, oversee parts and records, and share insights and care advice confidently. Minimum 50 characters.
Elevify advantages
Develop skills
- On-site diagnostics: conduct safe test cycles, check components, identify issues swiftly.
- Drain and pump repairs: remove blockages, test parts, replace faulty units efficiently.
- Repair decisions: assess fix versus revisit, organise parts, establish time and cost boundaries.
- Customer communication: describe problems clearly, manage expectations, resolve concerns.
- Service reporting: record faults, parts, and images to enhance processes and stock control.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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