process training
Process Training empowers managers to optimise order-to-delivery processes. Discover how to map workflows, establish SMART goals, diagnose root causes, and craft improvements that elevate on-time delivery, slash errors, and deliver actionable KPIs for ongoing enhancements across warehouse operations, systems, and customer support.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Process Training equips you with practical tools to enhance order-to-delivery efficiency. Master defining SMART goals, mapping value streams, identifying root causes, and implementing targeted improvements in warehousing, systems, and customer service. Gain skills in data collection, analysis, benchmarking, control planning, and piloting initiatives that reduce lead times, minimise errors, and improve on-time delivery rates confidently.
Elevify advantages
Develop skills
- Define SMART process goals with clear, measurable targets for order-to-delivery.
- Conduct root cause analysis using DMAIC, 5 Whys, FMEA, and Pareto to resolve delivery problems swiftly.
- Map processes end-to-end to identify waste and eliminate high-risk bottlenecks.
- Develop data-driven KPIs and lean dashboards tracking OTIF, lead time, accuracy, and service tickets.
- Lead implementations by running pilots, training teams, and maintaining process gains.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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