knowledge management training
Gain expertise in practical knowledge management to reduce search times, increase content reuse, and safeguard vital organisational knowledge. Master simple systems, governance frameworks, and performance metrics to enable your team to work more efficiently, eliminate redundant efforts, and retain essential expertise within the business.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course teaches you to create a straightforward, efficient knowledge management system using familiar tools. You'll discover what knowledge to capture, how to organise folders, tags, and versions, and how to establish clear, measurable goals. Develop governance structures, incentives, and quality controls, identify existing gaps and risks, and implement real-world examples, trials, and training strategies to foster ongoing enhancements and tangible business benefits.
Elevify advantages
Develop skills
- Design efficient KM systems: capture, store, and reuse knowledge using tools you already have.
- Establish SMART KM objectives: create KPIs that quickly reduce search times and increase content reuse.
- Implement KM governance: establish access controls, quality assurance, and straightforward incentives.
- Identify KM shortcomings: detect silos, risks, and duplication to safeguard performance and client outcomes.
- Conduct KM trials: initiate rapid pilots, monitor key metrics, and iteratively improve processes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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