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female assistant manager training

female assistant manager training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Female Assistant Manager Training equips you with practical tools to confidently lead daily operations. Master tracking key KPIs such as average handle time, first contact resolution, backlog, and SLA compliance via intuitive dashboards and alerts. Develop robust planning routines, prioritise effectively under pressure, resolve conflicts adeptly, and deliver concise updates to keep your team aligned, productive, and dedicated to customer satisfaction.

Elevify advantages

Develop skills

  • Shift planning expertise: manage daily operations using checklists and standard procedures.
  • Team communication skills: conduct standups, briefings, and deliver clear status reports.
  • Conflict resolution proficiency: navigate difficult conversations, de-escalate tensions, and secure team agreements.
  • KPI tracking mastery: monitor AHT, FCR, backlog, and respond swiftly to dashboard alerts.
  • Rapid decision-making: prioritise tasks, triage issues, and escalate confidently when needed.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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