female assistant manager training
Gain confidence as a female assistant manager through this comprehensive training. Master daily planning, KPI monitoring, team communication, and conflict resolution to effectively lead teams, manage pressure, and make informed decisions that boost performance and team morale across operational challenges.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Female Assistant Manager Training equips you with practical tools to confidently lead daily operations. Master tracking key KPIs such as average handle time, first contact resolution, backlog, and SLA compliance via intuitive dashboards and alerts. Develop robust planning routines, prioritise effectively under pressure, resolve conflicts adeptly, and deliver concise updates to keep your team aligned, productive, and dedicated to customer satisfaction.
Elevify advantages
Develop skills
- Shift planning expertise: manage daily operations using checklists and standard procedures.
- Team communication skills: conduct standups, briefings, and deliver clear status reports.
- Conflict resolution proficiency: navigate difficult conversations, de-escalate tensions, and secure team agreements.
- KPI tracking mastery: monitor AHT, FCR, backlog, and respond swiftly to dashboard alerts.
- Rapid decision-making: prioritise tasks, triage issues, and escalate confidently when needed.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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